Semantica Digital (Pty) Ltd Privacy Policy

Protection of Personal Information

CONSENT AND ACKNOWLEDGMENTS IN TERMS OF THE PROTECTION OF PERSONAL INFORMATION ACT NO 4 OF 2013 (POPI)

An Introduction

The Protection of Personal Information (POPI) Act aims to give effect to the constitutional right to privacy by balancing the right to privacy against that of access to information. The POPI Act requires that personal information pertaining to individuals be processed lawfully and in a reasonable manner that does not infringe on the right to privacy.

We acquire suitable data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your and your clients’ personal information, username, password, transaction information, and data stored on our site.

This consent form sets out how personal information will be processed by Semantica Digital (Pty) Ltd (hereafter referred to as Semantica). Use of the words “the party” for the purposes of this document will be a reference to any party dealing or communicating with Semantica and/or concluding any agreement. Whether of employment, service provider or client, or in any other legal capacity, with the inclusion of each party referred to or included in terms of such exchange or agreement.

Should you be an employee at Semantica, we may process personal information about you (the data subject) relating to names and surname, email address, physical address, telephone number, private correspondence, employment history, language, and account numbers. The purpose of processing such personal information about you is to communicate directly with you, as to give effect to the contract of employment with you, to protect your legitimate interests through such performance, and to comply with the relevant statutory provisions.

If you are a client purchasing products and/or services from or through Semantica, we may process personal information about you (the data subject) related to names, surnames, nationality, race, gender, national, ethnic or social origin, colour, culture, email address, physical address, telephone number and account numbers. The motive of processing such personal information about you is to communicate directly with you, for marketing purposes, to carry out actions towards the performance of the specific agreement concluded between yourself and Semantica, to protect your legitimate interests through such performance, and to comply with the relevant statutory provisions.

Semantica will only collect personal information for the purposes as stated above. As part of the processing of personal information about you, Semantica will collect such information from you, through your status as employee, client, business relation, or otherwise. We may also collect such information from statutory institutions such as the Companies and Intellectual Property Commission, the South African Revenue Service Information, from a relevant public or equivalent entity, from its own records related to previous services provided to you. As part of the processing of personal information about you, Semantica may also disclose such personal information to statutory institutions such as the CIPC, SARS, relevant public or equivalent entities on whose behalf Semantica may act as an intermediary, or other third parties agreed to in writing with you the data subject.

Your Rights Regarding Processing of Personal Information

You may withdraw consent to the processing of personal information at any time, and should you wish to do so, you must provide Semantica with fair notice to this effect. Please note that withdrawal of consent is still subject to the terms and conditions of any contract that is in place between yourself and Semantica. Should the withdrawal of consent result in the interference of legal obligations, then such withdrawal will only be effective if Semantica agrees to the same in writing. Semantica specifically draws attention to the fact that the withdrawal of consent may result in it being unable to provide the requested information and/or products and/or services and/or other benefits. Further to this, please note that the retraction of consent is not retroactive and will not affect disclosures of personal information that have already been made. In order to withdraw consent, please contact the Semantica Information Officer at elsie@semantica.co.za

Where personal information has changed in any way, we encourage you to alert Semantica so that our records may be updated. Semantica will predominantly rely on you to ensure that personal information is correct, accurate, and up-to-date.

Considering anything related to direct marketing communications, you may ask us not to send you these at any time by following the unsubscribe instructions contained in the marketing communication, or by sending a clear message in this regard to the Semantica Information Officer at elsie@semantica.co.za

You have the right to access any of your personal information that Semantica may have in its possession, and you are entitled to request the identity of which third parties have received and/or processed personal information for the purpose agreed to. 

Please note that any request in this regard may be declined if:

• The information comes under legal privilege in the course of legal action.
• Giving access may cause a third party to refuse to provide similar information to Semantica.
• The information as it is disclosed may result in the disclosure of another person’s information.
• The information contains an opinion about another person and that person has not consented.
• The disclosure is prohibited by law.

Consent and Permission to Process Personal Information

Through reading this statement you are explicitly requested to resolve whether you consent to Semantica processing your personal information. Should you not consent to Semantica processing your personal information, please contact Semantica Information Officer at elsie@semantica.co.za. Should we not hear from you, your consent for Semantica to process your personal information is suggested. Should you choose to opt-out from Semantica processing your personal information, you understand that withholding consent or failure to disclose personal information will result in Semantica being unable to perform its functions and/or any services or benefits you may require from Semantica. You also indemnify and hold Semantica harmless in respect of any claims against Semantica by any other person on whose behalf you have consented should they claim that you were not so authorized. You understand that in terms of the POPI Act and other laws of the country, there are instances where your express consent is not necessary in order to permit the processing of personal information, which may be related to police investigations, litigation, or when personal information is publicly available.  You will not hold Semantica responsible for any improper or unauthorized use of personal information that is beyond its reasonable control.

How to Request Access and/or Lodge Complaints

Please submit any requests for access to your personal information in writing to the Semantica Information Officer at elsie@semantica.co.za. With any request for access to personal information, Semantica will require that you provide personal information in order to verify identification and therefore the right to access the information.